I have heard some horrid accounts of Nikon Customer Service, so it is good to hear this positive experience. I recently sent in my Demo ED50 to have the focus knob loosened up. They did it for a small charge , and loosened it up a little, but not as much as I would like. Hopefully it loosens up a tad more. I still love that scope, though, excellent optical performance for the size.
Brook's check out Nikon's new PROSTAFF 5, 60 and 82 mm Spotting Scope. New design and great quality for a
great price. For bino's we have a number of new model's for 2012 with many outstanding feature's and the
quality you have come to expect from all Nikon Optic's.
In case you are looking for a new scope, wehave a huge Promotion going on right now on scopes 12 power and up. $50-$100 off, great deal on a longrange/precision scope!
Drop me a note if I can answer any question's for you.
Nikon Pro Staff