The ol' Mossberg was giving up the ghost, so I popped into the local Cabelas to look at the Benelli Nova. At 399 they were about 50 bucks under the other Benelli dealers in the area and I had a 50 dollar gift cert. so it just seemed logical. I asked the guy behind the counter what the difference was between a Nova and a SuperNova. He claimed the Super was chambered for 3.5" shells. I was holding the Nova and showed him that it was also chambered for 3.5 shells. He called over his manager who told me the Nova had a two lug rotating bolt. You guessed it so did the Nova. No one in the gun dept. knew the difference. Not knowing what I was getting for the extra 100 bucks I went with the Nova. Once home I compared all of the parts numbers on the list and found all matched for both guns except the stock. The Super has an adjustable stock. You would think they would have known that. I was told that the gun had a 10 year warranty but the booklet states it has a 5 year warranty. You would think they would have known that. I was told I would need to go on line to register the warranty but found that I needed to fill out a card and have the store, where purchased, stamp and sign it, then mail it in to Benelli. You would think they would have known that. It is almost an hour drive from where I live to the store. Today I made the trek only to be told by the same guy behind the counter that he had never heard of having to sign off on a warranty card. Upon asking to speak to the manager he told me that he was in an" all managers meeting" and not available. I was getting a little upset and he either sensed that or just wanted to get rid of me. In any case, he directed me to the" Customer Service Counter". No one there seemed to know what to do, so I indicated that I had driven an hour to get this taken care of and it might be wise to "interrupt" the managers meeting. So it seems the "Customer Service Manager" was not at the meeting and was summoned to the counter. It is now the third time I have explained what I am in need of. Finally she decided she should take my receipt and warranty card up to the meeting and ask the" General Manager" what should be done. She returned shortly and reported that the managers had never heard of having to sign off on a warranty card for Benelli. I guess people just buy them and don't register the warranty, although I find that hard to believe. The General Manager had signed the card and told the Customer Service Manager to tell me they have no stamp. I guess I'll just send it in and see what happens. Seems to me like if you are in business to sell firearms produced by a specific manufacturer, you should have a little better understanding of the arm itself and the terms of the warranty. I haven't written this many words in years. Enough Said--- BB