OnXmaps offline maps

[JEandAsGuide]

Wondering if someone could tell me what I am doing wrong. I have tried to use the offline maps mode for the app with my iPhone 2 times in 2 different states and each time I lose phone service and switch to offline maps I can't view the map. I have saved the maps at the house as instructed with wifi saving less than 10 tiles per map. Once I no longer have phone service, I switch to offline maps and select the map but it's always just a grey screen with my gps location and a red arrow.

 

[gypsumreaper]

Try turning it to offline before you lose service, after I'm done loading my stuff I turn it to offline, another thing to try is zooming in, I've found if it zoomed to far out it's a grey screen

 

[Silentstalker]

Have you tried asking OnXmsps? I'm guessing if this is an they would want to trouble shoot it. It's one of my biggest concerns about switching to the iPhone. I currently use my gps.

 

[JEandAsGuide]

Have you tried asking OnXmsps? I'm guessing if this is an they would want to trouble shoot it. It's one of my biggest concerns about switching to the iPhone. I currently use my gps.

I have read several reviews that said they had trouble getting in touch with them so I figured I would just ask here first incase I was missing something obvious. I still bring my gps also for this reason.

 

[ivorytip]

i was wondering about the same thing before I purchase

 

[JEandAsGuide]

Try turning it to offline before you lose service, after I'm done loading my stuff I turn it to offline, another thing to try is zooming in, I've found if it zoomed to far out it's a grey screen

Well apparently waiting until I lost service to turn on offline maps was the problem. It worked perfect today for the first time. The long beard I was after didn't work so well. I also deleted the app and re-installed, along with downloading the maps again. Can't thank you enough!!

 

[onX Hunt]

Glad you were able to get the maps working! If you have any further issues or questions, please don't hesitate to email our Customer Support team at [email protected] or give us a call at 406-540-1600 and we will gladly help you out. Good luck with that long beard!