So my wife got me a pair of 8x42 landmark ll binos probably 8 yrs. Ago or something, and a couple years ago the eye piece kept coming off, not knowing much about optics warrenty I set them aside and got a different pair. So thanks to this site and all the good folks here I had realized that most companies will replace them, so I decided to try. I sent them an email and they said to send them in. About a week later I received a new pair of Steiner Predator 8x42. I was pretty darn impressed!! Just thought I would let everyone know they were awesome to deal with!